Autonomous

Sales & Promotion 11

• Can discount codes from different promotions be combined?
• Do you have a collaboration program?
• Do you have an affiliate program?
• Do you offer the bulk order discounts?
• Does Autonomous offer a military discount?

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Product specs 25

• Cable organizers are easy to fall out.
• Can a headrest and leg rest be added later to the ErgoChair Core?
• Can I add a glass top above my SmartDesk Table Top?
• Can I add leg rest for ErgoChair Pro/Pro+?
• Can I stick mouse pad on SmartDesk tabletop?

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Assembly 12

• Can I customize the Pod?
• Can I set up Pod on a slope?
• Do Pod supply building plans?
• Does you offer assembly service outside California?
• How do I input a preset height of SmartDesk?

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Order & Payment 13

• Can I change or cancel my order?
• I was charged for my order but did not receive the confirmation email.
• How to edit shipping/billing info after placing order?
• How do I exchange my Autonomous order?
• I was double charged for my order

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Shipping & Delivery 10

• Can I schedule the delivery?
• How long does it take to deliver the product?
• How's the shipping service work?
• Missing or lost packages
• VAT for Switzerland & Norway

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Return & Warranty Policy 7

• How do I purchase the replacement part?
• How do I return my order?
• How do I submit the warranty for my product?
• Trial & Return & Exchange Policy (EU)
• Trial & Return & Exchange Policy (Others)

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Permit & Others 6

• Are there any points of imbalance found when assembling the two tops of the SmartDesk Corner together?
• How do I remove the Gas Lift?
• How to fix a stuck handle on Autonomous Office Chair?
• Is my SmartDesk safe to use if the screws aren't fully tightened?
• Is the top easily scratched?

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ADUs Sales & Promotion 9

• Why is there no credit recorded in my Affiliate account?
• When will I get my referral rewards?
• What can I do with my store credit from your Referral program?
• How to be your partnership ? I want to review your product ?
• How do I convert my Referral Account into an Affiliate Account?

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ADUs Assembly 10

• What kind of surface is suitable to build on?
• I’m not a builder. Will I be able to assemble Pod?
• How to disassemble the Pod?
• How long and how many people is enough for Pod installation?
• Does you offer assembly service outside California?

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ADUs Order & Payment 10

• Can I split payments on Pod order?
• How do I place a VAT or Tax exempt order?
• Why does my order need extra verification?
• Accepted payment methods at Autonomous
• I haven’t received a confirmation email.

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ADUs Shipping & Delivery 3

• Which services do you use for shipping ?
• How's the shipping service work?
• Can I pick up the product myself or I have to wait for delivery?

ADUs Return & Warranty 1

• Warranty Policy

ADUs Permit & Others 5

• Is there a free trial for ADUs product?
• Do you supply building plans for Workpod Lite?
• Do you supply building plans for WorkPod
• Do I need a permit?
• Do you supply building plans for Studio Pod?

ADUs product specs 25

• Does Studio Pod included HVAC?
• Can the roof support solar panels?
• Can I replace the normal desk in Studio Pod by Autonomous desk?
• Can I get the furniture dimension of Studio Pod?
• Can I add the double glazed panels?

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