Autonomous supports tax exemption claims for orders that have a tax exemption certificate in the US. All the customers are required to pay tax or VAT in advance. Please note that Orders from a business account are free of tax or VAT and we only accept one tax-exempt account for one EIN (Employer Identification Number)/ VAT number.
- Complete the Tax-Exempt or VAT Application by following the prompted questions and uploading documents.
- Open Track Your Order page, or "Your orders" on the Autonomous home page following this article.
- Click on the "Request sales tax exemption" button.
- You must provide valid tax-exempt or VAT document(s) for each state where exempt goods are shipped and hit "Submit".
- Once your application has been submitted, your documents will be reviewed and a determination made whether your application for exemption is approved. Please note it may take up to 5 business days for your status to be approved or denied. If approved, you will get a tax or VAT refund to your original method and be eligible to make tax-exempt for the next purchases immediately
- If you need a new invoice with your company information and the tax refund, please repeat steps 1 & 2 above or Contact us for assistance.