ADUs Order & Payment

Can I split payments on Pod order?
Autonomous does flexibly support split payments for Pod orders. However, need to contact our team at human@autonomous.ai for assistance.
Thu, 20 Jul, 2023 at 3:57 PM
How do I place a VAT or Tax exempt order?
Autonomous supports tax exemption claims for orders that have a tax exemption certificate in the US. All the customers are required to pay tax or VAT in a...
Thu, 20 Jul, 2023 at 3:59 PM
Why does my order need extra verification?
If your order(s) status shows as "Need verification", check the most common reasons for flagged payments below: The billing address you provid...
Thu, 20 Jul, 2023 at 4:00 PM
Accepted payment methods at Autonomous
Autonomous accepts credit/debit cards and the express checkout methods, especially wire transfers for Pod orders. - Credit cards currently accepted incl...
Thu, 20 Jul, 2023 at 4:04 PM
I haven’t received a confirmation email.
Sometimes you might find that you still haven't received a confirmation email after placing an order due to the following reason(s). The email prov...
Thu, 20 Jul, 2023 at 4:07 PM
Why can't I process payment? What step do I need to take?
You will receive a notification right at our checkout page to notify why our system failed to process your transaction. Reasons include:  - Incorrect car...
Thu, 20 Jul, 2023 at 4:12 PM
Where can I get the invoice of my order?
If you've placed an order with Autonomous and would like to get a copy of the invoice, you can have the invoice sent to your email address by following ...
Thu, 20 Jul, 2023 at 4:13 PM
How do I exchange my Autonomous Pod order?
At this time, we are not able to make exchanges for Pod orders. In case you contact us within 5-7 days from the date you purchased, as well as the Pod is ...
Thu, 20 Jul, 2023 at 4:19 PM
How to edit shipping/billing info after placing order?
Unfortunately, we cannot change the shipping or billing information once you place an order. You can, however, request our team help to adjust it on our sys...
Thu, 20 Jul, 2023 at 4:25 PM
I was charged for my order but did not receive the confirmation email.
We're sorry that you're experiencing problems finding your order. - Firstly, check the spam/trash folders of your email account. - Secondly, make ...
Thu, 20 Jul, 2023 at 4:26 PM