Autonomous

In an effort to fulfill orders as quickly as possible, the window for making changes (including cancellations) is very small. Once an order is shipped, it i...

We're sorry that you're experiencing problems finding your order. - Firstly, check the spam/trash folders of your email account. - Secondly, make ...

Unfortunately, we cannot change the shipping or billing information once you place an order. You can, however, request a redirect of your package to a local...

At this time, we are not able to make exchanges—instead of exchanging, we will initiate a return and issue a refund for the original item once it’s returned...

The second charge that you see on your bank statement for one order is most likely an authorization (pending charge). When making a payment by credit ca...

If you've placed an order with Autonomous and would like to get a copy of the invoice, you can have the invoice sent to your email address by following ...

You will receive a notification right at our checkout page to notify why our system failed to process your transaction. Reasons include:  - Incorrect card ...

Sometimes you might find that you still haven't received a confirmation email after placing an order due to the following reason(s). The email prov...

Autonomous accepts credit/debit cards and the express checkout methods - Credit cards currently accepted include Visa, Mastercard, Discover, and America...

If your order(s) status shows as "Need verification", check the most common reasons for flagged payments below: The billing address you provid...