SmartDesk FAQs

How to use the keypad of SmartDesk?
For a clear step-by-step guide on how to use the keypad to adjust the height for your desk, please view the instructional video below :
Fri, 11 Jun, 2021 at 5:08 PM
Is there a collision feature that will stop the desk from crashing into another item when lowering?
No, unfotunately none of our models currently have an anti-collision function.
Fri, 11 Jun, 2021 at 5:08 PM
Does the keypad has locking feature for kid?
No, the keypad currently does not have a locking feature.
Fri, 11 Jun, 2021 at 5:10 PM
How many times can the frame be raised up and down?
Our tests concluded that with no load, the motors can go up and down 50000 times. With a weight load of between 110-120kg, it can go up and down 18000 times.
Fri, 11 Jun, 2021 at 5:10 PM
What is the maximum weight load that can be put on the desk?
Depending on the desk version, the weight load for each desk version is shown below: We recommend putting up to 90% of the weight capacity to have a better...
Fri, 11 Jun, 2021 at 5:13 PM
Does this desk use a regular 120 volt outlet?
Yes, it is. Our standing desks are compatible with standard 110 volts - 240 volts outlets and both currents are automatically converted by the desk. US orde...
Mon, 14 Jun, 2021 at 11:10 AM
How do I input a preset height of SmartDesk?
- Simply adjust the SmartDesk to your preferred height.  - Hold down the ‘M’ button until the numerical display starts blinking.  - Then select which numb...
Thu, 21 Apr, 2022 at 5:31 PM