In spite of the warranty stated on the website, there are important considerations to bear in mind:


  1. Irrespective of Autonomous policy, in the UK, the minimum legal warranty is 6 years in England and 5 years in Scotland.
  2. According to the policy in Quebec, all products come with a reasonable lifetime warranty (at least 2 years). Customers can purchase a second-hand product and still receive warranty coverage without the need for an order number. To avoid legal complications, if a customer cites this law, please promptly honor the warranty for their product. [Link to the law: https://www.opc.gouv.qc.ca/en/consumer/topic/purchase/phone-mail/warranty/legal-warranties/]
  3. If we have already dispatched three replacement parts within a specific timeframe, there is no need to send any more replacements; instead, proceed with refunding the customer's order.