All Treadly treadmills come with a 12 month warranty that covers the cost of repair and transport starting the day you receive your Treadly.
If your Treadly is in need of a repair, please reach out to Team Treadly to confirm, and to assist with arranging for your Treadly to be brought back to our NJ facilities to be repaired by our specially trained Treadly technicians. Once received, repairs usually will take 2-3 business days to review and repair as necessary, and if a repair takes longer, or unexpected issues arise during repair, you will be updated by one of our team members accordingly.
If your Treadly is outside of the 12 month warranty and you are in need of a repair, please reach out to Team Treadly who will assist with the steps needed to get your Treadly repaired, which includes payment for the repair and round-trip shipping, and transport via UPS to and from their NJ facilities.